Terms of service

TERMS AND CONDITIONS

1. Introduction

1.1 Overview: Welcome to rootinly.com, the official website for the Rootinly haircare brand, a trusted provider of daily haircare solutions based in Agra, Uttar Pradesh, India.

Rootinly™ is registered Under Cosmo Twachaa Care Pvt Ltd. GSTIN: 09AALCC5404G1ZP With Headquaters at 57, VIMAL VIHAR, Saraswat Hospital, Sikandra, Agra, Agra, Uttar Pradesh, 282007

These Terms and Conditions serve to govern the use and access to our website and services. 

1.2 User Agreement: By utilizing our website, you signify your agreement to abide by these terms and conditions in their entirety. Your use of the website is conditioned upon your compliance with these terms and all applicable local and national laws.

2. Intellectual Property

2.1 Copyright and Trademarks: The website, in its entirety, including text, graphics, logos, images, and software, is the exclusive property of Rootinly (under Cosmo Twachaa Care Private Limited) and is protected by Indian and international copyright and trademark laws. Unauthorized use may result in legal penalties.

 2.2 License to Use: You are granted a limited, non-exclusive license for personal, non-commercial purposes. This license prohibits modifying, distributing, or creating derivative works without express written consent.

3. User Obligations

3.1 Compliance: Users must comply with all applicable laws and regulations. Any misuse or unlawful activities will be subject to appropriate legal action.

3.2 Respectful Conduct: Users must refrain from behavior that is harmful, offensive, or disruptive to other users or the website’s operations.

4. Privacy Policy

4.1 Confidentiality: Our Privacy Policy is an integral part of these terms and outlines the procedures we employ to safeguard your privacy.

4.2 Consent: By using the website, you consent to the collection, processing, and transfer of your personal data as described in our Privacy Policy.

5. Limitation of Liability

5.1 Liability Exclusions: Rootinly will not be held responsible for any damages (direct, indirect, or consequential) arising from your access to or use of the website.

5.2 User Indemnification: You agree to indemnify and hold harmless Rootinly, its affiliates, officers, directors, employees, and agents, from any claims, losses, or liabilities arising out of your use of the website or violation of these terms.

5.3 No Return Policy: *

5.3.1 Product Sales: All sales are final. Given the nature of our products, we are unable to accept returns or exchanges once sold to ensure safety and hygiene.

  • 5.3.2 Exceptions: Exceptions are only made if the product delivered is incorrect or damaged. Issues must be reported within 48 hours of receipt.

  • 5.3.3 Contact: For concerns, contact customer service at rootinly@gmail.com.

6. Governing Law & Dispute Resolution

6.1 Jurisdiction: These terms are governed by the laws of India. Disputes will be adjudicated in the courts of Agra, Uttar Pradesh.

6.2 Arbitration: If negotiations fail, parties may resolve disputes through arbitration under the Arbitration and Conciliation Act, 1996.